Quorum Research Privacy Policy

This Quorum Privacy Policy (this “Privacy Policy”) describes the data protection practices of Quorum Research LLC (“Quorum,” “we,” “us,” or “our”) with respect to all websites and services operated by us that link to this Privacy Policy, including, without limitation, quorumapp.com, and all related online services offered by us (collectively, the “Quorum Platform”). Capitalized terms used but not defined herein have the meanings given to such terms in the Terms of Use.

This Privacy Policy (together with our Terms and Conditions and any other documents referenced therein or herein) describes the personal data we may receive or collect from you, and how that information may be used or disclosed by us. This Privacy Policy also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. This Privacy Policy does not apply to information that we may collect through any other means, or to information collected on any other company, affiliate, or third-party site, or by any third-party application that may link to or be accessible from the Quorum Platform.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE QUORUM PLATFORM, YOU AGREE TO OUR USE OF YOUR INFORMATION AS DESCRIBED HEREIN. YOUR ACCESS TO AND USE OF THE QUORUM PLATFORM IS SUBJECT TO THIS PRIVACY POLICY AND OUR TERMS AND CONDITIONS.

 

1.  Types of Data We Collect

We collect several types of information from and about users of the Quorum Platform, including:

Quorum may conduct short surveys for screening purposes, or ask custom screening questions if a Researcher has asked us to screen for Participants meeting specific requirements. Your responses to those screening surveys will be saved to your profile and will therefore form part of your profile data. Like the rest of your profile data, your responses will be used for demographic screening to establish your eligibility for Studies. You can remove your responses from your profile at any time. Quorum may also conduct Studies using the Quorum Platform as a Researcher. We may process information submitted by you in connection with these Studies (“Quorum Study Data”), which could be wide-ranging and might overlap with the subject matter of your profile data. The Quorum Study Data could also include special categories of data.

2.  How We Use Collected Information

We use information that we collect about you or that you provide to us, including any personal data, in the following ways:

·      To provide you with the use of the Quorum Platform, communicate with you in relation to your use of the Quorum Platform, to perform our obligations and exercise our rights under the Terms and Conditions, and to prevent security breaches or fraud.

·      To screen demographic information to ensure your participation in suitable Studies through automated decision-making

·      To analyze performance and data quality and to prevent fraud through automated decision-making

·      To send you promotional content related to the Quorum Platform if you have not opted out of marketing communications, deliver ads, and make recommendations through your social media profiles.

·      To request feedback on the Quorum Platform or conduct market research in relation to the Quorum Platform.

·      To verify your identity for fraud prevention purposes and keep a record of the checks we have conducted.

·      To resolve disputes between our users or to investigate suspected misuse of the Quorum Platform.

·      To improve our products and services, including the Quorum Platform, and to analyze testing results.

·      To keep records relating to your use of the Quorum Platform on the bases of compliance with law and conduct of business, and in connection with legal claims.

·      To host, backup and restore our IT systems or databases.

·      To protect the vital interests of any individual.

·      As otherwise permitted under this Privacy Policy or as otherwise authorized by you.

Notwithstanding the foregoing, we may use information that does not identify you (including information that has been de-identified) without obligation to you except as prohibited by applicable law.

Notice to EU Residents

 

If you are located in the European Economic Area (“EEA”), you may have additional rights under the EU General Data Protection Regulation (the “GDPR”). This section applies only to individuals located in the EEA. It describes how we may collect, use and share Personal Data of EU residents in operating our business, and EU residents’ rights with respect to that Personal Data.

 

For purposes of this section, “Personal Data” has the meaning given to it in the GDPR but does not include Information exempted from the scope of the GDPR. Quorum is the controller of your Information in connection with services provided through the Quorum Platform.

 

The “Types of Data We Collect” section above details the Personal Data we collect from and about you. The “How We Use Collected Information” section above explains how we use your Personal Data. We will only process your Personal Data if we have a valid legal reason for doing so, including your consent, contractual necessity, and our “legitimate interests” or the legitimate interests of others.

 

You have the right to request access to your Personal Data, to have your Personal Data corrected, restricted or deleted, and to object to our processing of your Personal Data. You also have the right of data portability, which means that you can request that we provide you (or a third party you designate) with a transferable copy of Personal Data that you have provided to us. Your rights may be subject to various limitations under the GDPR. If you wish to exercise any of these rights, or if you have concerns about our processing of your Personal Data, please contact us in any of the ways listed in the section “Contact Us” below. We reserve the right to confirm your EU address and will need to confirm your identity to process your request.

 

By using the Quorum Platform, you acknowledge that any Personal Data about you is being provided to Quorum in the United States and you authorize us to transfer, store and process your Personal Data to and in United States and elsewhere.

 

3.  Analytics, Cookies, and Similar Technologies

We or our third-party designees may use cookies and similar tools to analyze use of the Quorum Platform and deliver features of the Quorum Platform, to help us understand how users engage with the Quorum Platform, and to improve your experience. Such features may appear on the Quorum Platform, or on other websites or services. We use these technologies in order to offer you a more tailored experience in the future.

·      A cookie is a small text file that is placed on your computer or mobile device when you use the Quorum Platform, that enables us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages of the Quorum Platform you have visited; (iv) enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (v) perform searches and analytics; and (vi) assist with security and administrative functions. Some cookies are placed in your browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files.

 

·      Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online ads and/or email that are designed to: (i) collect usage information like ad impressions or clicks and email open rates; (ii) measure popularity of the Quorum Platform and associated advertising; and (iii) access user cookies.

You can learn more about opting out of analytics from our third-party providers by visiting their respective opt out pages and the Digital Advertising Alliance. Please note that using these opt out options does not mean that you will not receive advertising while using the Quorum Platform or while you are browsing the web. We are not responsible for maintaining these opt out choices or for the advertising activities of third parties.

Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari).  Please note that by blocking, disabling, or managing any or all cookies, you may not have access to certain features or offerings of the Quorum Platform.

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on the Quorum Platform, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals.

Information Accessible to Researchers on the Quorum Platform

We will only disclose any personal identifiers to Researchers (such as your name, contact details, email address or social media accounts) if you agree to share this information with Researchers in their study terms. The data available to Researchers will be exported by reference to your Quorum ID rather than to any personal identifiers unless you agree to share personally identifiable information in the Researcher’s study terms.

By registering for the Quorum Platform, you are adding yourself to a pool of prospective study participants that Researchers are entitled to view. After you have registered for the Quorum Platform, even before you register for a Researcher’s study, Researchers may be able to see profile information (such as demographic data) relating to Participants for screening purposes. They will also see performance data connected with your completion of the Study. Any direct identifiers in the profile information or performance data (such as your name, email address or contact information) will NOT be available to Researchers prior to your acceptance of their study terms. If you decide to participate in a Study:

4.  Information Accessible to Researchers Through Studies

When you participate in Studies, you may provide further information directly to the Researcher. Because Studies can take place outside the Quorum Platform, we may not see your Study responses. Researchers should accompany each Study with an appropriate privacy notice and/or consent form to give you information about how the Researcher will use your responses, but we are not responsible if they do not.

We record your IP address whenever you make a Study submission, which we may use to help the relevant Researcher to pay you for that Study submission. If the Researcher has not correctly received your Quorum ID for any reason in connection with a Study submission, we can match the IP address to the missing Quorum ID, allowing the Researcher to pay the Reward associated with that Study submission.

While we make an effort to obligate Researchers to comply with applicable data protection law in conducting their Studies, we are not responsible for their actions.

5.  Retention of Information

Some data you can delete whenever you like, some data we will delete upon request, some data is deleted by our application automatically, and some data we retain for longer periods of time when necessary. This section describes different types of data we may retain.

6.  Transfers to Our Suppliers

We may disclose your personal data to our suppliers or contractors in connection with the uses described above. We may disclose verification data, any personal data in our possession which host the servers that store our data, and transaction and payments information to our payment services, [Stripe]. We will share transaction and payments data with these providers only to the extent necessary for the purposes of processing payments, refunding payments, and dealing with complaints and queries relating to payments and refunds. We may also disclose usage data and account data for the purposes of analyzing the use of the Quorum Platform, account verification and for fraud prevention. Usage data may also be processed by third party providers who deliver ads.

7.  Cross-Border Transfers

If you access or use our services outside of the United States, please be aware that your personal information may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to use the Quorum Platform, you hereby irrevocably and unconditionally consent to such transfer, processing, and use in the United States and elsewhere.

8.  Third-Party Links

This Privacy Policy applies only to the Quorum Platform, which may at times link to third-party websites (such as third-party survey platforms or social media operators) that are not owned or controlled by us. These third-party websites may have separate and independent privacy policies and terms of use, and we encourage you to review their privacy notices and relevant terms to understand the uses they might make of your personal data. You understand, acknowledge and agree that Quorum shall have no responsibility or liability for the content and activities or your use of any linked websites, and that you click on a link to a third-party website at your own risk. Furthermore, we require Researchers to comply with applicable data protection law in conducting their Studies, but we are not responsible for their actions.

9.  Disclosure of Your Information

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may, without providing notice to you, disclose any personal data to government or law enforcement officials or private parties:

·      where we are required to do so by law, including, but not limited to, in response to a court order or subpoena; or

·      in response to a request by a government or law enforcement agency or if we believe such disclosure may prevent or mitigate the threat of crime or harm to our users or others, facilitate an investigation related to a user’s safety or public safety, protect the security or integrity of our services, or enable us to take precautions against liability.

We may disclose your personal data in connection with legal claims. We may disclose your personal data to our legal or professional advisors (under obligations of confidentiality) for the purposes of taking advice. We may disclose your personal data to a buyer in the event of a merger, divestiture, restructuring, reorganization, integration, transfer or dissolution or any other form of sale of some or all of our business or operations. We may disclose your personal information to our corporate affiliates, parents and/or subsidiaries.

We may share and disclose your information with our clients in connection with our processing of your information on their behalf or to provide them with our products or services, including to conduct market research services, respond to your questions and comments, comply with your requests, market and advertise to you, and otherwise comply with applicable law.

10.  Minors

The Quorum Platform is not intended for use by children under 18 years of age. No one under age 18 may provide any personal information on or through the Quorum Platform. We do not knowingly collect personal information from anyone under 18. If you are under 18, please do not send any information about yourself to us, including your name, address, phone number(s) and email address. In the event that we learn that we have collected personal information from a person under the age of 18, we will delete that information. If you believe that we might have any information from or about a person under the age of 18, please contact us at info@quorumapp.com.

11.  Changes to Our Privacy Policy

We may update this Policy to reflect changes to our information practice. We are constantly monitoring developments in law, introducing new product features and striving to improve our processes. We encourage you to periodically review this page for the latest information on our privacy practices.

12.  Contact Us

Quorum Research LLC is a Delaware limited liability company with its registered office at 850 New Burton Road, Suite 201, Dover, Kent County, Delaware.  You can contact us with queries or notices info@quorumapp.com.

Last updated: February 17, 2023.